Firstly, thank you for visiting us. In doing so you have taken the right move in finding a local agent who recognises that all tenants have different reasons for renting. We pride ourselves in offering a professional service delivered with an individual approach.

Whether you are an existing tenant or new to the letting market there are often some frequently asked questions which we would like to answer.

We advertise regularly in the local press. We also use the number 1 property website, www.rightmove.co.uk.  An available selection of properties can be obtained via our lettings page or alternatively a list of available properties can be obtained by:
Tel:  01603 666888
Fax: 01603 667288
Email:  sales@dandgresidential.co.uk

When you have found a property you wish to rent, all parties will need to complete an application form. The information provided will be passed to a tenant-referencing Agency in order that the references can obtain a quick response.

The most regularly used agreement is an Assured Shorthold Tenancy Agreement. This agreement will be for an initial fixed term usually of six months, after which the tenancy will lapse automatically into a periodic month-to-month basis.

In addition to the application fee, we will expect rent of the first month and a security deposit equivalent to one and a half times the normal monthly rent.

Once you have been successful, a date will be set for the tenancy to commence. You will visit our office and sign the tenancy agreement. Monies need to be paid by cash or credit transfer and the property keys released.

You will be required to complete a standing order mandate, for rental payments which will be collected on a monthly basis from your bank account before the rent due date. This date should be the same as the tenancy start date unless a prior agreement is reached.

You must contact the relevant utility, council tax, water & telephone companies, in order to connection of supply and future billing.

It will be your responsibility to take out insurance to cover your own contents and personal possessions.

During your tenancy there may be a repair needed. Although it is the responsibility of the landlord to attend to all major repairs you maybe required to attend to minor jobs.

You or the landlord may give notice to end the tenancy at any time to expire at the end of the fixed term or thereafter. On the part of the tenant one month’s notice is required in writing and two months from the landlord, both from the rent due date. We will inspect the property on the day you leave. At the beginning of the tenancy you will be given an inventory and condition report, this will be re-checked on your departure. The outcome of the inspection will determine the amount of your damage deposit that will be returned. The refund will be undertaken as soon as possible.

Our team looks forward to hearing from you.